The City of Chicago’s current real estate development approval process, while well-intentioned, can involve a dozen departments and results in a burdensome and costly undertaking. The complex system also favors those with more time and money to navigate the lengthy planning and entitlements process, including the legal work necessary to obtain approvals.

The field of alternate response has matured significantly over the past few years, particularly within the context of a nationwide push to reimagine public safety. A recent report found that the majority of Chicago’s 911 calls are related to non-urgent matters like car accidents, mental or physical health issues, or noise complaints.

Chicago’s Crisis Assistance Response and Engagement (CARE) program responds to 911 calls involving individuals experiencing a mental health or substance use-related crisis. The City has continued to scale up operations since the first on-the-ground team was launched in September 2021. Early in his tenure, Mayor Brandon Johnson committed to expanding the CARE program for two reasons: alternate response directly supports his “Treatment Not Trauma” policy priority, and the work is an element of his “People’s Plan for Community Safety.”

Violence in Chicago is a complex issue that is a symptom of underlying challenges of systemic racism, poverty, and social disinvestment. Shootings and homicides recorded in Chicago fell by 13% in 2023 as violence rates returned to pre-pandemic levels, but the number of people killed last year was still among the city’s highest over the past two decades. Communities also continue to suffer harm that extends beyond violence and disparately affects Chicago’s West and South Side neighborhoods.

In September 2023, the Chicago City Council passed an ordinance creating the Treatment Not Trauma Working Group of internal stakeholders. The ordinance required a report with recommendations for expanding non-police alternate crisis response programs and clinical services while increasing community awareness of both.

The Chicago Department of Public Health (CDPH) is organized to provide guidance, services, and strategies that make Chicago a healthier and safer city. However, the pandemic and demand for adding City-run mental health clinics have pushed the agency to increase the types of direct services provided to the public

Meaningful employment and career opportunities are foundational to the Johnson Administration’s ambition to invest in and create pathways to wealth for marginalized populations and underserved communities. While the private sector is responsible for most of the employment base, the City of Chicago government plays a multi-faceted role in the workforce space through the resources deployed by its Departments and Sister Agencies, policy activities, and the power of its influence.